SPECIFIC LENDER INFORMATION/REQUIREMENTS



Many Mortgage Companies and Servicing Institutions have their own unique requirements when it comes to Short Sale requests from borrowers. Select from the list below to see the general requirements for your lender.

 
ACCREDITED HOME LENDERS
Loan Servicing: 877-683-4466
Collections: n/a
Loss Mitigation: 877-273-4599
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
  • Two (2) Years of your Tax Returns*
    (include all schedules & all pages - Federal Return only)
  • Two (2) Months of your Bank Statements*
    (include all pages)
  • Two (2) Months of your Pay Stubs*
  • Hardship Letter
  • Personal/Household Financial Statement(FreddieMac Form unless otherwise indicated)
  • Letter of Authorization
  • Purchase Contract (Include all Counters and/or Addendums)
  • Listing Agreement
  • Estimated HUD Statement
*Most Recent, Consecutive
 
AMC MORTGAGE
Loan Servicing: 800-430-5262
Collections: n/a
Loss Mitigation: 800-211-6926
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
AMERICA'S SERVICING COMPANY
Loan Servicing: 877-222-7875
Collections: n/a
Loss Mitigation: 866-248-5719
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
AURORA LOAN SERVICE
Loan Servicing: 800-283-7918
Collections: n/a
Loss Mitigation: 866-272-4749
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
AVELO MORTGAGE
Loan Servicing: 877-882-8356
Collections: n/a
Loss Mitigation: 866-992-8356
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
CHASE
Loan Servicing: 800-848-9136
Collections: n/a
Loss Mitigation: 877-838-1882
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
CITI MORTGAGE
Loan Servicing: 800-283-7918
Collections: n/a
Loss Mitigation: 866-272-4749
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
COUNTRYWIDE
Loan Servicing: 877-744-7691
Collections: n/a
Loss Mitigation: 800-669-6650
or 800-262-4218 Hope Dept.
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
DEUTSCHE BANK
Loan Servicing: 212-250-2500
Collections: n/a
Loss Mitigation: n/a
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
GMAC
Loan Servicing: 319-236-5400
Collections: n/a
Loss Mitigation: 319-236-5442
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
GREEN POINT MORTGAGE
Loan Servicing: 800-784-5566
Collections: n/a
Loss Mitigation: n/a
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
HOMECOMINGS FINANCIAL
Loan Servicing: 877-348-4663
Collections: n/a
Loss Mitigation: 800-850-4622
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
INDYMAC BANK
Loan Servicing: 800-781-7399
Collections: n/a
Loss Mitigation: 877-736-5556
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
INDYMAC BANK - SPECIFIC DOCUMENTS REQUIRED
  • $300 upfront fee
OCWEN LOAN SERVICES
Loan Servicing: 800-746-2936
Collections: n/a
Loss Mitigation: 877-596-8580
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
OCWEN LOAN SERVICES - SPECIFIC DOCUMENTS REQUIRED
SAXON MORTGAGE SERVICES
Loan Servicing: 800-594-8422
Main Number: 800-227-5838
Loss Mitigation: 888-325-3502
www.saxonmortgage.com
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
US BANK HOME MORTGAGE
Loan Servicing: 800-365-7772
Collections: n/a
Loss Mitigation: n/a
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
WAMU (Washington Mutual)
Loan Servicing: 866-926-8937
Collections: n/a
Loss Mitigation: 866-466-3743
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 
WELLS FARGO MORTGAGE

Loan Servicing: 866-470-5230
Collections: 800-416-1472
Loss Mitigation: 877-216-8448
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE

*Most Recent, Consecutive
WELLS FARGO MORTGAGE - SPECIFIC DOCUMENTS REQUIRED
WORLD SAVINGS
Loan Servicing: 510-446-4000
Collections: n/a
Loss Mitigation: 888-282-3451 Ext 40100
GENERAL REQUIREMENTS FOR A SHORT SALE PACKAGE
*Most Recent, Consecutive
 

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